learn how to deactivate call forwarding on your MTN, Need to turn off call forwarding on your MTN line? Follow this step-by-step guide to deactivate call forwarding and take control of your calls and learn how to deactivate call forwarding on your MTN.
If you’ve been using call forwarding on your MTN line but now want to turn it off, it’s a simple process. With just a few steps, you can deactivate call forwarding and ensure that your calls are directed to your phone instead of being forwarded to another number. Follow this guide to learn how.
Dial the deactivation code.
To deactivate call forwarding on your MTN line, simply dial the deactivation code *21* followed by the phone number you previously set up for call forwarding, and then #. Press the call button and wait for the confirmation message that the call forwarding has been successfully deactivated. It’s that easy!
Codes to Cancel Call Forwarding on MTN when Unanswered
If your call is being diverted anytime you are not picking up, below are the codes you can use to manage such situations.
- Dial *#61# to deactivate call forwarding on MTN when unanswered
- You can also check if your call is being forwarded by dialing *#61#
Note: To divert calls on MTN to
another number when your call is unanswered. Just press **61* (the Number you want your call to divert to) *11#. For example, Press **61*08123456789*11# to forward your calls when unanswered to 08123456789.
Codes to Cancel Call Forwarding on MTN when Busy
You can also cancel call divert on MTN especially if it is when your line is busy or on a call. Follow these to cancel call diverts on your MTN number
- Press *#67# to deactivate call forwarding on MTN when unanswered
- You can also check if your call is being forwarded by dialing *#67#
Also, you can activate call forwarding on your MTN number by pressing *67*(the Number you want your call to divert to) *11# on your phone. For instance, Press **67*08123456789*11# to forward your calls when unanswered to 08123456789.
Codes to Cancel Call Forwarding on MTN when Unreachable
Some people’s calls get diverted when they are unreachable or where there is no network. Follow these steps to disable Call forwarding on your MTN number when unreachable.
- Dial *#62# to deactivate call forwarding on MTN when unanswered
- You can also check if your call is being diverted by pressing *#62# on your phone
Furthermore, you can activate call forwarding on your MTN number by pressing **62*(the Number you want your call to divert to) *11# on your phone. For instance, Press **62*08123456789*11# to forward your calls when unreachable to 08123456789.
Codes to Cancel all Call forwarding on MTN
Are you confused about what type of call divert on your MTN line was activated? You can cancel any call forwarding on your MTN line by just dialing #002#. Use #21# to check the status of your MTN line.
Further, you can activate all call forwarding on your MTN line whether unanswered, unreachable, or busy. Just dial **21*(the Number you want your call to divert to) *11# on your phone. For instance, Press **21*08123456789*11# to forward your calls when unreachable to 08123456789.
Check call forwarding status.
Before deactivating call forwarding on your MTN line, it’s important to check the current status of your call forwarding settings. To do this, dial *#21# and press the call button. You will receive a message with information about your current call forwarding settings, including the phone number that calls are being forwarded to. This will ensure that you are deactivating the correct call forwarding settings.
Contact MTN customer service for further assistance.
If you encounter any issues or have questions about deactivating call forwarding on your MTN line, don’t hesitate to contact MTN customer service for further assistance. They can provide you with additional guidance and support to ensure that your calls are being directed to the right place. You can reach MTN customer service by dialing 180 from your MTN line or by visiting their website for more information.
