Palmpay OK Card, How to Repay, Deactivate & Unfreeze Account

PalmPay OK Card is a digital payment solution that enables users to buy now (from the available items or products in the app) and pay later for what they bought.

This mini loan from PalmPay is interest-free for every customer as long as they repay on time.

If you do not make repayment on time, you will accrue some interest but they are reasonable compared to what other companies charge as late fees.

Note that this is only a digital financial feature and does not come with an ATM card. You can only spend the money on Palmpay within the app.

In this article, we will take a look at how to repay, deactivate, and unfreeze your PalmPay OK Card account.

How to deactivate ok card on Palmpay

If your OK card loan had been overdue, palmpay will send an overdue reminder to your phone. If you’re irritated by this, you can deactivate the palmpay ok card overdue reminder under your phone settings.

To do this:

  1. Open PalmPay app
  2. Under the homepage, click on finance
  3. You will see a hamburger icon at the top right corner, click on it to open the options
  4. Select deactivate OK card
  5. Note that, for this to work you must have to make a repayment for your OK card loan first.
  6. Once this is done, you’re all set
  7. That’s it

If this does not work for you, contact PalmPay for more assistance.

How to repay PalmPay OK card

Now, how do you make repayment for PalmPay ok card? To repay Palmpay ok card is simple. All you need is to follow the steps below:

  1. Lunch the app
  2. Under the service section, click on OK Credit
  3. A page will come up containing the credit limit, available amount, and current outstanding
  4. The current outstanding is the amount you’re to repay.
  5. Click on repay and select your repayment method.
  6. Once your repayment is successful, your Palmpay credit limit will be topped up.

How to unfreeze Palmpay ok card

Recently palmpay has begun to freeze Ok cards of defaulting customers. If yours also have been frozen you may want to know How to unfreeze it.

There are things you can do to get your account to unfreeze.

  1. Continue using palmpay to do transactions.
  2. Pay all your outstanding debts.
  3. Contact palmpay customer care for help.


I hope this post has been able to show you what is Palmpay OK Card, How to Deactivate OK card, and how to make a Repayment or Withdraw to your bank account.

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