How to Resolve Uba Bank Failed card transaction.
Whenever there is a network downtime, either on the switch server or the pos service, The card be debited for a failed transaction, and this can take 4-7 working days before it gets reversed if not reversed within 24hrs. To get a fund reversal, the customer needs to lodge a dispute for fund reversal.
How to lodge a Dispute for fund reversal on the Uba Bank
If you are the online kind of person, then this option is for you. It is economical to contact them online instead of making calls to them.
- Click here to chat live with a UBA customer representative.
- If you are on Twitter, direct all complaints to their Twitter handle @UBACares.
- On Facebook, Drop comments or messages to the UBAGroup page.
- Alternatively, you can send complaints in an email to cfc@ubagroup.com
WARNING: Please, do not drop your account details here, this is wrong, and we will not be held liable for any scam or deduction that occurs on your accounts by preying scammers. This is just a guide on how to get through to your bank’s Customer Care service. Be warned!!!