First Bank of Nigeria is a leading financial institution that offers a wide range of banking services to its customers. One of the services that the bank offers is the use of a unique security feature known as MPIN. In this article, we will explain what MPIN is in First Bank and how it works.
What is MPIN?
MPIN stands for Mobile Personal Identification Number. It is a four to six-digit code that serves as a password to access First Bank’s mobile banking services. The MPIN is required when logging in to the FirstMobile app, which is the bank’s mobile banking application. It is also required when carrying out transactions on the app such as transferring funds, paying bills, and buying airtime.
How to setup MPIN on First Bank
To set up an MPIN on First Bank’s mobile banking app, customers need to follow the steps below:
- Download the FirstMobile app from the app store or Play store
- Install and open the app
- Enter your account number and registered phone number
- Create a four to six-digit MPIN
- Confirm the MPIN
Once the MPIN has been created, it becomes the primary password for accessing the FirstMobile app. Customers are advised to keep their MPIN confidential and avoid sharing it with anyone to avoid unauthorized access to their accounts.
See also: How To Check My First Bank Account Number
How to reset your First Bank MPIN
If a customer forgets their MPIN, there is an option to reset it by following the steps below:
FirstMobile MPin is a 5- Digit pin for accessing the App. All users are advised to change this PIN regularly (at least once a month).
Steps to change the First Bank PIN
- Log on to the First mobile,
- locate *Account Menu* settings on the app
- Provide current mPIN
- Enter new PIN
- Confirm new PIN
- Select ‘Submit’ to complete the process
It is important to note that the reset process can only be carried out if the customer’s phone number is linked to their account and they have access to the debit card linked to the account.
In conclusion, MPIN is a unique security feature that First Bank offers to its customers to protect their mobile banking transactions. It is a four to six-digit code that serves as a password to access the FirstMobile app. Customers are advised to keep their MPIN confidential and reset it if they suspect any unauthorized access to their accounts.