How to Unfreeze Opay Account – OPay is a popular mobile money and payment platform that provides users with various financial services such as money transfers, bill payments, and mobile recharge. However, there are times when an OPay account can get blocked due to various reasons such as incorrect login credentials, suspicious transactions, or security issues.
Do you own an Opay account? Do you also wish to Unblock Opay account Has your account been blocked? This article will help you get your account unblocked and ready for activity. Opay which happens to be a product of a Chinese company that also owns the web browser Operamini has been rated to be one of the most effective payment processors in the country currently. It has further expanded to be able to foster POS points and aid in mobile transactions on the go through barcode scans.
Having your account locked, in plain terms, means you cannot carry out any activity on the application or Your machine and you have to unblock the OPay account be it a virtual top-up, receiving and transfer of funds, payment of bills, and others.
See also: How To Get And Activate Opay Atm Debit Card 2023
Benefits of having an account with OPay
- Users can purchase airtime and data subscription using the app.
- You can pay your electricity bill on the OPay app
- Payment of DSTV, GOTV, and STARTIMES subscriptions can be done on the app.
- You can send and receive funds to users on the app and also to normal bank accounts.
- You are allowed to obtain loans by using OKash services.
- You can invest and gain interest annually with the app
- You can make money from OPay by becoming an OPay agent.
- You can easily fund betting platforms through OPay.
Reasons why your OPay account can be locked
Many times, people find it very difficult to go through certain processes. This is because they miss out on certain details.
Also, some services need upgrades before you use them. Here, we want to see a piece of very important information.
This is still regarding the Opay account blocked issue. Some people have been facing this problem for some time now.
They do not know how they can go about it with ease. Here, we will deal with the causes of this problem.
When you know the cause of a problem, solving it will not be difficult for one to go through. The Opay account blocked issues also has their causes.
This issue does not just happen on its own. Certain details will know about the causes of this problem.
With these causes, you will know how you can also solve this problem. All those seeking to know these causes are in the right place.
Below are the causes of the Opay account blocked issue;
- Not completing KYC levels
- No BVN linked to the Opay account
- Long-time use of Opay account
- Attempting to use Opay account for financial fraud
- Accessing Opay account on unregistered devices
How To Unblock Or Unfreeze Your OPay Account
Is your OPay account locked and you can’t make transactions? Try out these methods below as attempts to fix all your issues on OPay.
- Complete your account registration fully by verifying your email address and phone number.
- Enter and link your BVN to your OPay account.
- Complete your KYC (Know Your Customer), KYC levels are set by the Central Bank of Nigeria to prevent identity theft and financial fraud. OPay provides up to 4 KYC levels including the agents level.
- Contact OPay through their customer care line, email address, or social media accounts.
How To Contact OPay Customer Care For POS Issues
OPay WhatsApp contact
Do you need help right now with your OPay POS machine? Contact OPay customer service via chat at +234 (01) 8888329.
OPay Address
Alexander House, Otunba Jobi Fele Way. Ikeja. Lagos, Nigeria.
Our office service hours are Monday – Friday from 9 AM to 5 PM (WAT)
OPay customer representative Email Address
Do you have a question regarding your OPay POS business? You can help yourself through the OPay email channel – ng-support@opay-inc.com
OPay POS Fraud related issues
For fraud-related issues please contact OPay via email and they will respond immediately at ng-antifraud@opay-inc.com
My opay account has been frozen I don’t know the reason why so I need my opay account too be unfrozen back I can’t make use of my money in my opay account please unfrozen my opay account
Someone reported my account and I don’t know the reason why my account has been frozen by opay customer service so please unfrozen my opay account so can make used of my money please
You can contact Opay Customer care directly on 018888329
or contact Opay on whatsapp with the phone number +234 916 599 8936