How to Resolve First Bank Failed card transaction.
Whenever there is a network downtime, either on the switch server or the pos service, The card be debited for a failed transaction, and this can take 4-7 working days before it gets reversed if not reversed within 24hrs. To get a fund reversal, the customer needs to lodge a dispute for fund reversal.
How to lodge a Dispute for fund reversal on the First Bank Card
- Visit the First Bank Complaints Portal https://complaints.firstbanknigeria.com/
- Click on E-channel
- Select POS/Web if used on a pos on E-Channel Medium
- Select the type of card
- Enter the amount
- Last 4 Digit of the Card
- Enter the Amount
- Enter the date of the Transaction
- Submit
Also Read: How To Check My First Bank Account Number 2023
E-CHANNEL
Have be debite on pos 15k since Saturday and they are not yet refund it
My account was debited for some days back and it’s not refunded up till now
I went to widraw money from the POS machine it decline and they debit me and they didn’t revised the money on 27/3/2023
I went to a pos to withdraw money, it was decline but they debited me 3750
And it has not been revised
Since 25/3/2023
I went withdraw money 6500 from p o s.and it show decliand and I was debited from on 03/03/2023.and haven’t revised bank to my account.
I was debited on 13 march on Pos of 8000 please I need refund my name are Lubi Stella gagbeemi 3094001683
I was debited 50;300:00
65;700:00please I need a refund my name is olubusola Funmilola Bernice
Declined transaction of M2,100.00k on 23/03/23 at 12;36:25pm.
I transferred money on February first week ₦37,500 and march 8 ₦5,500
I was debited 20,000 on pos on 13 March 2023 since then it as not drop back
I was Debite this morning two this morning the first bebite is 9100
Second is 6500
Another transfer from zenith bank to my first bank account was successful but the money didn’t drop in my account.so season ID 000015230304213541165517006290 that’s was the season ID to Trace the money from zenith bank.the name of the account from zenith bank is IDAMA
COLLINS the date of transaction is on 04/03/2023
I have debit on 10 March
I was debited 17000 pos moniepoint d pos reverse d money oon d 15 of February, that same day I transfer 2000 till now my accounts has not be credited
Debit: 310XXXX184 Amt: NGN1,000.00 Date: 10-MAR-2023 15:48:50 Desc: POS TRAN-ACCELEREX NETWORK LIMIT/LA/NG/1. Bal: NGN1,524.04CR. Dial *894*11# to get loan
I lost my ATM card so i decided to transfer 50000 thousand naira that’s in my first Bank account to my Access bank account so since yesterday till now I have not received any alert upon they depited me
I have been debited 10000 since 10of February no reverse yet
Somebody send me money over two weeks now I have not see it ,and me myself I so send money the person say that she I not see the money
I was debited with 10,150 on 17th march 2023 by opay pos. And transaction slip shows decline
Was debited 2050 from my account on the 22nd of March and it’s hasn’t been reversed.
I was debited 1200 on 10/3/2023 by an opapy POS.pls I need money to be reversed.thank you.
I have been debited #2,000 from pos since 09.02.2023 and till now no reverse of my money
I was debited 4,200 from POS
I was debited #1,700 on 19/3/2023 from my account and person l sent the money to didnt see the money uptill now.thamks
My account was debited 14360 on the 17/3/2023 with the us of ATM till today and not credited to another person
I was debited #3,050 from POS since 24 February 2023 and till now no reverse of my money
I recharge from my account and was debited without recharging my credit account.
I have been debited #10000 from access bank since 22/03/2023 and till now no reverse of my money
I have been debited #10000 from access bank since 22/03/2023 and till now no reverse of my money please help me
I have been debited #10000 from access bank since 22/03/2023 and till now no reverse of my money please help me which time i we see it
My account have debited on 24th of March 2023 with sum of 51.900 through POS till now I never see it or even added on my account.
I have been debited #5000 from access bank since 22/03/2023 and till now no reverse of my money please help me which time i we see it and another #5000 from access bank since 23/03/2023 and till now no reverse of my money
I have been debited #5000 from ATM to day been 27th march 2023 and till now they have not reverse it
I have been debited #5000 today morning from ATM till now they have not reverse back my money
I was debited #10000 yesterday 27/03/2023 and uptil now no reverse of the money
I send 60000 on the 19th of march 2023 and now you have not refund it back please try your best to do it is my children’s school fees and the school cont find it
Declined transaction of #24000 on28/03/2023 time 07:20 and declined transaction of #30000 the same day time 11:57
I was debate on 25/2/2023 in the evening 5000 thousand naira and many more
Declined transaction of #11,000 on 9/3/2023 but wasn’t reversed, and also #2000 on 20/3/2023 that wasn’t reversed also.
They debit me 1,000 naira for POS yesterday
I am debited 1100 naira for
pos yesterday evening
They declare me 1100 today for opay today
Pos debit me since on the 28 of this month two times
First was 2700
And the second one was
5000
My account have been debited on the 15 March 2023 with the sum of 3189 through pos till now I have never see it or even added on my account, 3043666002.
debited my account 4200 on first of February time 21:08:33 till now it was not reverse
Transaction declined of 12200 on palmpay pos on 29 mar 11:14:41 is not reverse. please help me reverse it